Uptime Industrial is a leading provider of full-service industrial and commercial equipment repair, upgrades, installation and relocation across North America. As a service provider, our mission is simple -  to keep our clients’ businesses running – 24 hours a day, 7 days a week, 365 days a year.

Our recent growth and continued success stems not only from being highly trained experts in our craft, but also from our most important values: integrity and innovation. These values are a big part of who we are and how we work. We are committed to always doing the right thing for the job, for our customer and most importantly, for our people and each other. To learn more about Uptime Industrial and the core values that shape our company today, visit https://www.uptimeindustrial.com/about/.

Reporting to the Service Manager, Electrical, the Service Technician is responsible for service calls, small projects, business development and quoting assistance, and project work where applicable. The Service Technician is responsible for executing personal work at a high level of quality and managing customer communication, personal and site safety, customer experience, and vendor relationships to ensure a high level of performance.

Key responsibilities include, but are not limited to:

• Travel to a variety of customer sites in different industries to execute planned maintenance and/or respond to emergency service calls, troubleshoot, diagnose, and repair (or schedule for repair);
• Maintain the highest possible standard in all customer communication setting expectations and managing the customer experience throughout;
• Manage larger installations from beginning to end (i.e. start-up and commissioning, pre-start-up inspections, equipment turnover);
• Ensure all necessary documentation is completed in a timely manner to improve invoicing and accounting efficiency;
• Effectively balance prioritization of Customer Satisfaction and the Speed of Service Guarantee.

The ideal candidate is not only determined to meet customer demands but understands what it really means to be part of a team representing a Company of highly skilled trades. You are eager to be challenged while staying self motivated. You are someone that is very independent and enjoys a flexible schedule. You are always prepared to put your best foot forward no matter how many setbacks you may face. You can demonstrate the ability to exercise sound judgement and possesses a creative problem-solving mindset. You are someone who strives to meet customer needs in an innovative and safe manner. Ultimately, you are eager to work in a challenging team environment and to develop strong working relationships with all levels of the business.

Our Must Haves

• Successfully obtained your Red Seal Electrician certification;
• Hold a valid Class 5 Driver’s License with a clean driver’s abstract;
• Committed to customer service and going the extra mile while servicing clients;
• Ability to think on your feet and utilize strong problem-solving capabilities;
• Experience working in forestry, mining, or natural resources industries will be considered an asset.

Your Rewards

Our most important offering to anyone that joins the Uptime Industrial team is our culture of innovation, achievement, and ownership.  We bring out the best in each other by constantly striving to be world class in all we do. These values are reflected in our Work, our Company, and our People.

At Uptime, we also offer a very competitive compensation structure that supplements your regular income with a robust benefits package:

• Wage: $45.00-$48.00 per hour
  • Please note - the listed hourly rate is dependent on various factors, including market and individual qualifications objectively assessed during the interview process.
• Medical and Dental Coverage: Our industry leading benefits package covers you and your dependents at no cost
• Friends and Family Program: Early and exclusive access to our newly released projects
• Professional Development and Education Support
• Registered Retirement Savings Plan: A plan that helps you save for your retirement with employer matching.
• Company Vehicle, Mobile Phone and Laptop

TSBC #LEL0203051